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Awareness · Assurance & trust

ISO/IEC 17024 Certification of Persons Awareness

Help everyone in a personnel certification body protect trust in its certificates.

A practical introduction to ISO/IEC 17024:2026, Conformity assessment — General requirements for bodies operating certification of persons: impartiality, certification schemes, the process from application to decision, and the new requirements on the use of AI in certification processes.

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Standard and editionISO/IEC 17024:2026

Last updated3 October 2026

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Experience the learning
before you enrol.

Watch a sample from ISO/IEC 17024 Certification of Persons Awareness before you enrol.

ISO/IEC 17024 Certification of Persons AwarenessSample

Learning outcomes

Knowledge you can put to work.

Connect the subject to the responsibilities and decisions people encounter in their roles.

  • Explain what ISO/IEC 17024 is and why bodies that certify persons use it
  • Describe how impartiality is managed and why it matters
  • Recognise the role of the certification scheme
  • Describe the certification process from application to decision
  • Describe your own part in protecting the integrity of certification

Part of: Inspection and Personnel Certification Body Training

Inside the course

A clear path through the essentials.

15 modules, 15 practice checkpoints and a final exam. Video runtimes are approximate; allow additional time for the practice questions and the final exam.

Part 1Module 1Approx. 8 min
  1. Why certification of persons matters8 min
  2. Practice: Why certification of persons matters3 questions
Part 2Module 2Approx. 8 min
  1. Schemes, bodies and accreditation8 min
  2. Practice: Schemes, bodies and accreditation3 questions
Part 3Module 3Approx. 8 min
  1. The 2026 standard and its key terms8 min
  2. Practice: The 2026 standard and its key terms3 questions
Part 4Module 4Approx. 7 min
  1. Legal standing, decisions and structure7 min
  2. Practice: Legal standing, decisions and structure3 questions
Part 5Module 5Approx. 7 min
  1. Impartiality7 min
  2. Practice: Impartiality3 questions
Part 6Module 6Approx. 7 min
  1. Training and certification7 min
  2. Practice: Training and certification3 questions
Part 7Module 7Approx. 7 min
  1. People, partners and premises7 min
  2. Practice: People, partners and premises3 questions
Part 8Module 8Approx. 7 min
  1. Artificial intelligence in certification7 min
  2. Practice: Artificial intelligence in certification3 questions
Part 9Module 9Approx. 7 min
  1. Records, information and confidentiality7 min
  2. Practice: Records, information and confidentiality3 questions
Part 10Module 10Approx. 7 min
  1. Keeping examinations secure7 min
  2. Practice: Keeping examinations secure3 questions
Part 11Module 11Approx. 7 min
  1. Certification schemes7 min
  2. Practice: Certification schemes3 questions
Part 12Module 12Approx. 7 min
  1. Assessment, application and examination7 min
  2. Practice: Assessment, application and examination3 questions
Part 13Module 13Approx. 7 min
  1. The decision and the certificate7 min
  2. Practice: The decision and the certificate3 questions
Part 14Module 14Approx. 8 min
  1. Recertification, appeals and complaints8 min
  2. Practice: Recertification, appeals and complaints3 questions
Part 15Module 15Approx. 8 min
  1. The management system, and your part8 min
  2. Practice: The management system, and your part3 questions

Frequently asked questions

Your questions,
answered.

About ISO/IEC 17024 Certification of Persons Awareness, its certificate and enrolment.

Ask Sterling
Who is the ISO/IEC 17024 Certification of Persons Awareness course for?

It is for staff, examiners, invigilators, scheme committee members and managers in bodies that operate certification of persons, or plan to, as well as training providers and employers who work with them. It helps everyone understand how their role protects impartiality and the value of a certificate. No prior knowledge of ISO/IEC 17024 or conformity assessment is needed.

What does the ISO/IEC 17024 Certification of Persons Awareness course cover?

It covers why certification of persons matters; what ISO/IEC 17024:2026 covers and what changed from the 2012 edition; impartiality, confidentiality and security; certification schemes and the competence they define; the certification process from application, assessment and examination to the decision; maintaining certification, appeals and complaints; and the new requirements on using AI in certification processes with human oversight.

How long does the ISO/IEC 17024 Certification of Persons Awareness course take?

It is a set of short video modules, each followed by practice questions, and a final exam. The course page shows the number of modules and the approximate video runtime; allow additional time for the practice questions and the exam. With 12 months of access, you can complete it in one sitting or spread it over several sessions.

Do learners receive a certificate?

Yes. Learners who reach the 70% pass mark in the final exam receive a Sterling Academy Certificate of Completion for ISO/IEC 17024 Certification of Persons Awareness. Each certificate carries a unique number and a QR code, and anyone can check it online using the certificate number and the holder's surname. It is a training certificate for the individual learner.

Is the course online and self-paced?

Yes. ISO/IEC 17024 Certification of Persons Awareness is a self-paced online course made of short video modules, in English with captions. You study at your own pace during 12 months of access, and practice questions after modules help you check your understanding before the final exam. If a point is unclear, questions are answered by a Sterling consultant.

Can we enrol a team, and how much does it cost?

ISO/IEC 17024 Certification of Persons Awareness is US$19 per learner. Teams save 20% for 11 to 50 learners and 30% for 51 to 200 learners; 201 or more learners are priced on request. Client administrators can track their team's progress. Prices are in US dollars, excluding taxes, and Sterling confirms final pricing and enrolment.

Does this course make our body accredited to ISO/IEC 17024?

No. The Certificate of Completion is a training certificate: it shows that one person completed ISO/IEC 17024 Certification of Persons Awareness and reached the pass mark in its final exam. It is not accreditation of a certification body, and it is not certification of the learner under any personnel certification scheme. Sterling does not certify or accredit organisations. A body operating certification of persons is accredited by an accreditation body after that body's own assessment.

Assessment & completion

Complete the learning.
Keep a verifiable record.

Learners who complete the course and its final exam receive a numbered Sterling Academy Certificate of Completion with online QR verification.

This records course completion. It does not confer ISO certification or a professional auditor qualification.

Pass mark
70%
Prerequisites
None
Ask about course requirements

Your next step

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