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Awareness training · Good practice (GxP)

Non-sterile Manufacturing GMP Training for Liquids, Creams and Ointments

If you make or fill syrups, suspensions, creams, ointments or gels, non-sterile manufacturing GMP training is how your team learns why these products fail and how to stop it. Perhaps your site has had a microbial count out of limit, a question from an inspector about water system flushing, or a customer asking how you test glycerin for diethylene glycol. Non-sterile does not mean low risk: water-based products grow organisms, and contaminated excipients have killed children.

This training course gives operators, supervisors, QA, QC and engineers one practical picture in about two hours. You learn closed systems and hygienic equipment, water quality and sanitisation, testing of high-risk excipients, mixing, transfer and filling with homogeneity checks, objectionable microorganisms, cleaning and hold times. You follow one built site, the liquids and creams block of JKL Pharma in Mumbai, from delivery of a tanker to release of a batch.

Non-sterile manufacturing GMP training teaches how to make oral liquids, creams and ointments without microbial or chemical contamination. It covers EU GMP Annex 9 and US FDA requirements for closed systems, hygienic equipment, purified water, high-risk excipient testing, mixing and filling, homogeneity, objectionable microorganisms, cleaning, hold times and release.

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What you get

  • 10 video modules

    About 108 minutes, with captions. Watch at your own pace on any device.

  • Practice after every module

    Short questions check your understanding before you move on.

  • Final exam

    Multiple choice, with immediate retakes if you need them.

  • Built by experts

    Industry experts, domain specialist trainers and globally renowned auditors with 30+ years in ISO and GRC.

A certificate you can prove, and share

Verifiable certificate with a QR code anyone can scan, plus a digital badge to add to your LinkedIn profile.

See how verification works →

Standard and editionEU GMP Annex 9; 21 CFR Parts 210 and 211

Last updated31 October 2026

Why non-sterile manufacturing GMP training matters now

Two kinds of failure keep recurring in non-sterile products: chemical contamination of excipients and microbial contamination of the product. In January 2023 the World Health Organization reported cough syrups for children contaminated with diethylene glycol and ethylene glycol in at least seven countries, with more than 300 deaths in three of them, mostly children under five. FDA's May 2023 guidance found that manufacturers had relied on suppliers' certificates of analysis and had not tested for DEG and EG.

Microbial contamination is just as serious. In July 2025 DermaRite Industries recalled products, and in August 2025 the recall was expanded to creams, lotions, soaps and sanitisers contaminated with Burkholderia cepacia complex, which may cause serious, life-threatening infections and sepsis. FDA's September 2021 draft guidance on microbiological quality reviewed 2014 to 2017 data: 197 adverse event reports linked to intrinsic contamination, 32 of them serious, and more than 50 recalls.

Who this non-sterile GMP training course is for

The course is for everyone who makes, fills, tests or releases non-sterile liquids and semisolids. Take it when you join a liquids or creams area, before an FDA or EU GMP inspection, after a microbial or water-system deviation, or when a customer or regulator asks how you control high-risk excipients.

  • Production operators and supervisors, compounding and filling staff
  • Quality assurance and quality control staff
  • Microbiologists responsible for environmental and product testing
  • Engineers and validation staff who look after vessels, pipelines and water systems
  • Contract manufacturers and fillers of oral liquids, creams, ointments and gels

What you will learn on this training course

The outcomes follow a batch through the plant, so each one maps to a step your team already performs.

  • Explain why liquids, creams and ointments are prone to contamination
  • Apply closed systems, hygienic equipment design and clean transfer
  • Control water quality, sanitisation and flushing of water systems
  • Test and release high-risk excipients such as glycerin and sorbitol
  • Keep mixtures homogeneous through mixing, holding and filling
  • Prevent objectionable microorganisms through cleaning and hold-time limits

Course outline: 10 modules

  • Module 1, Why non-sterile products need special care: two recent cases, why these products are at risk, and the built company.
  • Module 2, The risks and the rules: the data, chemical and microbial risk, objectionable organisms, a risk assessment and the references.
  • Module 3, Premises and equipment: closed systems, filtered air, hygienic design, dead legs, materials and surrounding rooms.
  • Module 4, Water, the main ingredient: the minimum grade, biofilm, monitoring, sanitising, flushing and upkeep.
  • Module 5, Starting materials and high-risk excipients: bulk receipt, identity testing, DEG and EG testing, the supply chain and microbial quality.
  • Module 6, Making liquids: mixing and in-process checks, transfer by pipeline, homogeneity during filling and hold times.
  • Module 7, Making creams and ointments: the emulsion process, critical settings, closed transfer, tube filling and sealing, and bulk holds.
  • Module 8, Microbial control and cleaning: Burkholderia cepacia complex, five controls, cleaning and drying, hygiene and testing.
  • Module 9, Testing, packaging and release: release tests, the container, packaging and labelling, stability, record review and the release decision.
  • Module 10, Putting it together: one batch traced from delivery to release, what inspectors look for and a checklist.

The non-sterile GMP requirements explained

In the EU, Annex 9 of the GMP guide, Manufacture of Liquids, Creams and Ointments, sets the specific expectations: closed systems, filtered air, hygienic equipment without dead legs, stainless steel contact parts, water quality and flushing, control of bulk tankers and pipelines, homogeneity during filling, validated mixing and filling, and limits on storage before packaging. Chapter 5 of the GMP guide adds the general production rules. EMA's guideline on the quality of water for pharmaceutical use (in effect from 1 February 2021) sets Purified Water as the minimum for oral and cutaneous preparations.

In the US, 21 CFR Part 211 applies, including 211.84 on testing components and 211.113(a) on preventing objectionable microorganisms. FDA's May 2023 guidance on high-risk components such as glycerin and sorbitol is final; its September 2021 guidance on microbiological quality in non-sterile manufacturing is still a draft, and the course says so wherever it is quoted.

How the online course works

The course is delivered as 10 on-demand video modules with about 2 hours of video in total. Each module ends with short practice questions so you can check your understanding before moving on; they do not count toward your result. The examples follow two built products at JKL Pharma's Mumbai block: a paracetamol oral suspension for children made in 1,000 L batches, and a clotrimazole cream made in a vacuum emulsifying mixer and filled into aluminium tubes.

The course closes with a multiple-choice final exam drawn from the course's question bank. The exam is assessed, with a pass mark of 70%. If the first attempt does not reach it, one retake is included. Every learner who completes the course and the exam receives a Sterling Academy Certificate of Completion.

  • Study online, on demand, on any device: laptop, tablet or phone
  • Learn at your own pace and replay any module
  • Practice questions after every module
  • Final multiple-choice exam with one retake
  • Certificate of Completion when you finish the course and exam

What you can do after the course

You will be able to walk your own line and see the risks an inspector would see.

  • Spot dead legs, open transfers and poorly drained equipment
  • Check that your water system is sanitised, monitored and flushed as written
  • Set up testing of every container of glycerin, sorbitol and other high-risk excipients
  • Plan homogeneity checks at the start, after stoppages and at the end of filling
  • Set and respect hold times for bulk product and cleaned equipment
  • Explain to your team why preservatives do not replace GMP controls
  • Trace a batch from bulk receipt to release and find the weak points

Non-sterile GMP training for teams and organisations

Sterling Academy offers company plans so a whole team can take this course together. A client administrator in your organisation adds people, assigns this course and related ones, and follows progress from one place, so operators, supervisors, QA, QC and engineers can all work from the same method.

Progress reports show who has started, who has completed and who holds a certificate, which is useful evidence of training when an auditor or inspector asks for it. Your organisation receives one invoice for the plan instead of individual receipts. Company prices are set per organisation: get a quote for your organisation and we will reply with a plan that fits the number of learners and courses you need.

Why learn with Sterling Academy

Sterling Academy courses are built by industry experts, domain specialist trainers and globally renowned auditors with 30+ years of experience in ISO and GRC. The Academy is the training arm of Sterling International Consulting, with 8,100+ client engagements in 60+ countries over 20+ years, so the course content reflects what auditors, inspectors and clients actually ask for in practice.

Every course is kept to the current edition of the regulations and guidance it teaches, and states the status of each document, such as which FDA guidance is final and which is still a draft.

Preview this course

Experience the learning
before you enrol.

Watch a sample from Non-sterile GMP Training (Liquids, Creams and Ointments) before you enrol.

Non-sterile GMP Training (Liquids, Creams and Ointments)Sample

Inside the course

A clear path through the essentials.

10 modules, 10 practice checkpoints and a final exam. Video runtimes are approximate; allow additional time for the practice questions and the final exam. Modules marked optional can be skipped; the others are studied in any order.

Part 1Contamination risks in non-sterile medicinesApprox. 22 min

  1. Welcome: why non-sterile products need special care11 min

    Non-sterile GMP for liquids, creams and ointments: the diethylene glycol syrup deaths, a contaminated cream recall, and why these products are at risk.

    What this module covers

    Opens with the children's cough syrups contaminated with diethylene and ethylene glycol between October 2022 and January 2023, which the WHO linked to more than 300 deaths, and FDA's account of untested glycerin and propylene glycol. Then the DermaRite recall of creams, lotions and soaps in 2025. Explains why these products are at risk: water to grow in, large tanks and many hand-offs. Introduces JKL Pharma's liquids and semisolids block in Mumbai, and outlines the ten modules, practice questions and final exam. You meet the other sites in the course, such as a syrup maker in London and an ointment maker in Frankfurt. The module closes with a recap of the two cases, the three reasons these products are at risk, and how the course works.

    What you will be able to do

    • Explain why water-based products are open to microbial growth
    • Recognise how an untested ingredient can reach thousands of patients
    • Ask whether every container of a high-risk ingredient is tested

    Why it matters

    One wrong ingredient in a large tank can reach thousands of patients in days; knowing the risk is where control begins.

    Practice: Practice: Welcome: why non-sterile products need special care · 3 questions

  2. The risks and the rules11 min

    Microbial and chemical contamination risks in non-sterile medicines under EU GMP Annex 9, objectionable organisms and a product risk assessment.

    What this module covers

    Starts with FDA's review of adverse event reports from 2014 to 2017, with 197 reports linked to contamination and more than 50 recalls for objectionable organisms. Sorts the risks into microbial, and chemical and other contamination, as Annex 9 names them, and explains when an organism is objectionable. Applies five factors to JKL Pharma's suspension PCM120 and cream CLO1, then shows a syrup maker in London that held a tank overnight without a studied hold limit, and the rules behind hold times. You see the written risk summary JKL's quality team wrote for both products, and the rule to prevent first and preserve second. A recap closes the module: know the risk, product by product.

    What you will be able to do

    • Tell microbial risks from chemical and other contamination
    • Explain when an organism counts as objectionable for a product
    • Assess a product on the five risk factors

    Why it matters

    Every control on a non-sterile line needs a reason; a written risk summary per product tells you where to focus.

    Practice: Practice: The risks and the rules · 3 questions

Part 2Premises, equipment, water and high-risk excipientsApprox. 33 min

  1. Premises and equipment10 min

    EU GMP Annex 9 premises and equipment for liquids and creams: closed systems, ventilation, hygienic design, dead legs and materials of construction.

    What this module covers

    Begins at an ointment maker in Frankfurt, where microbial counts crept up until an engineer found a branch pipe where product never drained. Covers Annex 9's recommendation of closed systems for processing and transfer, and filtered air where product must be open. Then equipment designed to be readily cleaned, with no dead legs, steel rather than glass, and rooms with no fibre-shedding materials and a one-way flow. Applies this at JKL Pharma, including the design check on its suspension line. You see what the design check records and how good habits on the floor support the design. The module ends with a recap: design out the places where contamination can hide.

    What you will be able to do

    • Explain why closed systems protect product during processing
    • Recognise dead legs and other places where liquid can sit
    • Check a line's design against hygienic design rules

    Why it matters

    A single hidden pipe can seed every batch that flows through it; designing it out stops contamination at the source.

    Practice: Practice: Premises and equipment · 3 questions

  2. Water: the main ingredient11 min

    Purified water for non-sterile products under EU GMP Annex 9 point 4: specification, monitoring, biofilm, sanitisation and validated flushing.

    What this module covers

    Opens at a cough mixture maker in Sydney, where a batch was made with water from a loop restarted after a ten-day shutdown and later rejected. Covers the three parts of Annex 9 point 4: specifying and monitoring water quality, maintaining systems against microbial growth, and validated flushing after chemical sanitisation. Explains biofilm and Purified Water as the minimum for oral and cutaneous products. Walks through JKL Pharma's purified water system, its monitoring plan and its sanitisation and flush record. You see the water system from city water to the mixing vessel, alert and action limits at every point of use, and the restart steps before the first batch. A recap closes the module: treat water as your most important ingredient.

    What you will be able to do

    • Specify the water quality needed for oral and cutaneous products
    • Monitor water at every point of use against alert and action limits
    • Release water only after a validated flush and residue test

    Why it matters

    In a suspension most of every batch is water, so the water system is a production line in its own right.

    Practice: Practice: Water: the main ingredient · 3 questions

  3. Starting materials and high-risk excipients12 min

    High-risk excipient testing for glycerin, sorbitol and propylene glycol: diethylene glycol limits, bulk tanker checks and supply chain control.

    What this module covers

    Returns to the syrup cases, where Indonesian authorities found toxic glycols in a propylene glycol excipient in October 2022, and FDA's May 2023 guidance on trusted certificates and unknown chains of custody. Covers Annex 9 point 5 on checking bulk tanker deliveries before storage, identity of every container, and testing high-risk excipients for diethylene and ethylene glycol against the 0.10% limit. Applies this to sorbitol and glycerin in JKL Pharma's PCM120, its supplier chain and microbial specifications. You see how JKL records the identity test on every container and names the original manufacturer of each lot. The module closes with a recap: trust is built on testing, not on paper.

    What you will be able to do

    • Check a bulk tanker delivery before it enters a storage tank
    • Test every container of a high-risk excipient for toxic glycols
    • Trace a material back to its original manufacturer

    Why it matters

    A trusted drum caused the syrup deaths; testing it yourself and knowing who made it stops a bad lot at the door.

    Practice: Practice: Starting materials and high-risk excipients · 3 questions

Part 3Making liquids, creams and controlling BurkholderiaApprox. 32 min

  1. Making liquids: mixing, transfer and holding10 min

    Manufacturing oral liquids and suspensions under GMP: mixing, homogeneity validation, pipeline transfer, filling and hold-time limits.

    What this module covers

    Opens at a generic syrup maker in Dubai, where an antacid suspension settled as the tank emptied and the last bottles ran low in assay. Walks through how JKL Pharma makes a 1,000 litre batch of PCM120, from checked weights to homogenising and sampling. Covers in-process tests, transfer routes checked by two people, a sampling plan built on point 8, hold-time limits and the most common mistake in filling suspensions. You see JKL's transfer check, its sampling plan with samples from the end of filling, and its hold-time table for PCM120. The module ends with a recap of mixing, transfer and holding: the last bottle must match the first.

    What you will be able to do

    • Mix to set times, speeds and temperatures, and prove it by testing
    • Check a transfer route with a second person before pumping
    • Keep a suspension homogeneous to the end of filling

    Why it matters

    Release tests can look fine while the last bottles are short of active substance; proving homogeneity protects every patient.

    Practice: Practice: Making liquids: mixing, transfer and holding · 3 questions

  2. Making creams and ointments10 min

    Manufacturing creams and ointments under GMP: emulsion critical process parameters, vacuum, closed transfer, tube filling, sealing and bulk hold.

    What this module covers

    Starts at a cream contract manufacturer in Hong Kong, where condensation from an opened lid dripped into cooling cream and caused mould. Explains emulsions and the three things that decide the result: temperature and cooling rate, shear and speed, and air removed under vacuum. Walks through JKL Pharma's clotrimazole cream CLO1, its critical settings and bulk checks, closed transfer as Annex 9 point 1 recommends, tube tests at start, after stops and at the end, and holding the bulk within studied limits. You see JKL's batch record with each critical setting and its validated range, and its filling record for CLO1. The module closes with a recap: a good cream is made by settings, not by feel.

    What you will be able to do

    • Explain the critical settings in making an emulsion
    • Check tubes for fill weight and assay at start, after stops and at the end
    • Treat any change to a validated setting as a recorded deviation

    Why it matters

    Small changes in heat or speed can spoil a cream; working to validated settings, not feel, keeps every batch right.

    Practice: Practice: Making creams and ointments · 3 questions

  3. Microbial control and cleaning11 min

    Burkholderia cepacia complex control in non-sterile manufacturing: cleaning and drying, dirty and clean hold times, hygiene and microbial testing.

    What this module covers

    Begins with the May 2016 case where the CDC told FDA of severe illness in patients in 13 hospitals, linked to a contaminated liquid stool softener. Explains why Burkholderia cepacia complex, at least 17 related species, can feed on preservatives and grow on the shelf, and its likely sources. Follows JKL Pharma's cleaning cycle and record for the CLO1 cream mixer, dirty and clean hold times, drying and weekly swabs, then shows the controls working together at an oral liquids site in Toronto. You see JKL's cleaning record for its cream mixer and how any B C C finding triggers an investigation. The module ends with a recap: keep organisms out, because some cannot be stopped later.

    What you will be able to do

    • Explain why some organisms can grow despite a preservative
    • Clean and dry equipment within dirty and clean hold times
    • Check that tests count and identify objectionable organisms

    Why it matters

    A batch can meet its limit at release and still harm a patient later; keeping organisms out from the start is the only answer.

    Practice: Practice: Microbial control and cleaning · 3 questions

Part 4Batch release and a full case studyApprox. 22 min

  1. Testing, packaging and release11 min

    Batch release for non-sterile products: finished product testing under 21 CFR 211.165, packaging and labelling checks, stability and QP release.

    What this module covers

    Opens at a gel maker in Tokyo that shipped a batch before its microbial test ended and then had to recall it. Covers 21 CFR 211.165 on testing each batch before release, and Chapter 6 of the EU GMP guide with the marketing authorisation. Applies this to JKL Pharma's tests for PCM120, five checks on its packing line, stability from the top and bottom of the bottle, and its release checklist. Explains review of every record and the Qualified Person's role at JKL's EU importer in Dublin. You see JKL's release checklist for PCM120, completed by quality assurance, and the checks that show packing lines run without mix-ups. A recap closes the module: no result, no release.

    What you will be able to do

    • Check that every result is in and reviewed before release
    • Explain how the container and stability support the expiry date
    • Describe who makes the release decision in the US and the EU

    Why it matters

    Shipping before a result is in can cost far more than a few days' wait; no result, no release.

    Practice: Practice: Testing, packaging and release · 3 questions

  2. Putting it together: one batch, start to end11 min

    A non-sterile GMP case study tracing one syrup batch from materials and water to filling, cleaning and release, as an inspector would.

    What this module covers

    Takes one JKL Pharma batch through six stages: materials, water, making, filling, cleaning and the quality decision. Opens the evidence at each step, from glycol tests against the 0.10% limit and named manufacturers to water results, mixing records and checked transfers. Looks at how the team handled a 40 minute capper stop as a deviation, then covers what inspectors focus on, a readiness checklist for your own site and how the final exam works. Ends with the course in three words: prevent, control, prove. You see the evidence an inspector would ask for at each stage, including the test record for every drum and the water results for the period. The course closes with the final exam, where one retake is included.

    What you will be able to do

    • Trace one batch's evidence through all six stages
    • Handle a filling stop through the restart procedure and a deviation
    • Use a readiness checklist on your own site

    Why it matters

    If an inspector picks one batch, you should be able to show it was made well, record by record.

    Practice: Practice: Putting it together: one batch, start to end · 3 questions

Frequently asked questions

Your questions,
answered.

About Non-sterile GMP Training (Liquids, Creams and Ointments), its certificate and enrolment.

Ask Sterling
Is Sterling Academy a good choice for EU GMP training?

Yes. Sterling Academy's EU GMP courses are built by the Sterling consulting group, which has taken organisations to certification across 8,100+ client engagements in 60+ countries over 20+ years. They cover the awareness and specialist levels, always on the current edition, with practice questions that show the right answer. Each course ends with a final exam and a verifiable certificate that anyone can check online, plus a LinkedIn badge, and client administrators can show an auditor exactly who has been trained. You will understand what EU GMP asks of you, contribute to your organisation's implementation and audit readiness, and play your part with confidence when the auditor visits. Sterling Academy courses carry the same content as Sterling's classroom training, whose certificates are trusted and accepted by all major certification bodies, as evidence of training at client audits for over 20 years.

What is non-sterile manufacturing GMP training?

It is GMP training for sites that make products not required to be sterile, such as oral liquids, creams, ointments and gels. This course covers contamination risks, equipment and premises, water, high-risk excipients, mixing and filling, homogeneity, microbial control, cleaning, hold times and release, with EU GMP Annex 9 and US FDA references.

Who needs non-sterile GMP training?

Anyone who makes, fills, tests or releases non-sterile liquids and semisolids needs it. That includes production operators and supervisors, compounding and filling staff, QA and QC staff, microbiologists, engineers and validation staff at pharmaceutical and contract manufacturing sites. It also suits staff moving into a liquids or creams area from solid dose or sterile work.

Why do non-sterile products need special GMP controls?

Because water-based liquids and creams can support microbial growth and are often made with high-risk excipients. Organisms such as Burkholderia cepacia complex have caused recalls, and excipients contaminated with diethylene glycol have caused deaths, so equipment design, water, testing, cleaning and hold times all need control.

What is EU GMP Annex 9?

Annex 9 is the EU GMP annex on the manufacture of liquids, creams and ointments. It covers closed systems, filtered air, hygienic equipment design, water quality and flushing, bulk tankers and pipelines, homogeneity during filling, validated mixing and filling, and storage before packaging. Module 4 and Modules 6 and 7 apply it point by point.

How long does the course take?

The course has about 2 hours of video across 10 modules. It is on demand, so shift teams can complete it in short sessions and replay any module. Allow a little extra time for the practice questions after each module and the final exam.

Does the course cover DEG and EG testing of glycerin?

Yes, Module 5 covers it in detail. It explains FDA's May 2023 guidance on high-risk components such as glycerin, propylene glycol and sorbitol solution, why every container should be tested, why a supplier's certificate alone is not enough, and why you need to know the original manufacturer.

Do I get a certificate?

Yes, you receive a Sterling Academy Certificate of Completion. The course ends with an assessed scenario-based multiple-choice exam drawn from the question bank, with a pass mark of 70% and one retake; every learner who completes it receives the Certificate of Completion.

How much does non-sterile GMP training cost?

The course costs US$19 per learner, including all 10 video modules, practice questions, the final exam and the certificate. For production and quality teams, contact us for a quote for your organisation; company plans include a client administrator, progress reports and one invoice.

What is the difference between non-sterile and sterile manufacturing GMP?

Sterile products must contain no viable organisms; non-sterile products must contain no objectionable organisms and stay within microbial limits. Sterile manufacturing follows EU GMP Annex 1 and FDA's aseptic guidance; this course follows Annex 9 and covers the different controls liquids and semisolids need.

Is the course for EU or US sites?

It is for both. The course teaches one practical method and gives the EU GMP Annex 9 and Chapter 5 references and the US 21 CFR Part 211 references briefly where they apply, so sites supplying the EU, the US or other markets can use it.

Can my team take non-sterile GMP training together?

Yes, through a Sterling Academy company plan. A client administrator adds your staff, assigns the course, and follows progress reports showing who has completed and who holds a certificate, and your organisation receives one invoice. Contact us for a quote for your organisation.

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Complete the course and its final exam and you receive a Sterling Academy Certificate of Completion, verifiable online by QR code, with a LinkedIn badge to share.

Pass mark
70%
Prerequisites
None

Sterling Academy courses carry the same content as Sterling's classroom training, whose certificates are trusted and accepted by all major certification bodies, as evidence of training at client audits for over 20 years.

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