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Part of the Pharmaceutical GMP learning path → Step 2
EU GMP training is what you need when your site supplies, or is about to supply, the EU and you must work to the EU GMP Guide with confidence: a first EU inspection is planned, your EU importer's QP is asking for evidence, or you have moved into a quality role and need the whole of EudraLex Volume 4 Part I in one structured view rather than nine chapters and a dozen annexes read in isolation.
This practitioner course covers Chapters 1 to 9 in order: the pharmaceutical quality system and product quality review, personnel and hygiene, premises and equipment, documentation and data integrity, production and cross-contamination control, quality control, outsourcing, complaints and recalls, and self-inspection. It then explains Qualified Person certification and the annexes most sites use, and ends with a worked EU inspection of a tablet and sterile injectables maker in Mumbai and Singapore.
EU GMP training teaches the good manufacturing practice that medicine and active substance manufacturers supplying the EU must follow, as set out in EudraLex Volume 4. It covers the pharmaceutical quality system, personnel, premises and equipment, documentation, production, quality control, outsourcing, complaints and recalls, self-inspection and Qualified Person batch certification.
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Part of: Pharmaceutical GMP and GDP Training
Part of: GMP & Medical Devices
Secure payment by Stripe · for yourself or for your team
What you get
About 3 hours, with captions. Watch at your own pace on any device.
Short questions check your understanding before you move on.
Multiple choice, with immediate retakes if you need them.
Industry experts, domain specialist trainers and globally renowned auditors with 30+ years in ISO and GRC.

Verifiable certificate with a QR code anyone can scan, plus a digital badge to add to your LinkedIn profile.
See how verification works →Standard and editionEU GMP Guide Part I, Chapters 1 to 9, with key annexes
Last updated31 October 2026
An EU GMP finding can stop a site supplying the EU overnight, wherever the site is located. A case from this year shows how.
In March 2026 the Croatian competent authority inspected a sterile injectables maker in India and found 10 critical and 21 major deficiencies across two units. Production deviations seen on the inspection tour were unaddressed until inspectors pointed them out, aseptic practices did not meet Annex 1, and documentation was not supplied promptly or with sufficient assurance that records were attributable and contemporaneous. Statements of non-compliance followed in April 2026; current GMP certificates were to be withdrawn and QPs of EU importers became unable to certify its batches, except to maintain supply of critical medicines.
A second case, from October 2023, shows the other end of the chain: falsified pens labelled as Ozempic were found at EU and UK wholesalers and caught because their serial numbers showed as inactive when scanned.
The course is for people at medicine and active substance manufacturers that supply the EU, inside or outside it, and at their contract partners. It suits you if you are:
You will learn what each chapter requires and how it shows up in the documents and decisions of a real site.
Module 1, Why EU GMP matters: three recent cases, the JKL Pharma example, what GMP is, the course and its scope.
Module 2, The EU GMP framework: the law, the Guide and its parts, authorisations, inspections, certificates and revisions.
Module 3, The pharmaceutical quality system: Chapter 1, the quality objective, GMP, quality control, leadership and quality risk management.
Module 4, Product quality review and improvement: the product quality review, change management, deviations and CAPA, and management review.
Module 5, Personnel, training and hygiene: Chapter 2, people, key personnel, the Qualified Person, training and hygiene.
Module 6, Premises and equipment: Chapter 3, premises, cross-contamination, other areas, equipment and qualification.
Module 7, Documentation and data integrity: Chapter 4 and Annex 11, document types, good practice, batch records and data integrity.
Module 8, Materials, suppliers and cross-contamination: Chapter 5 part one, production basics, cross-contamination, validation, suppliers and receipt.
Module 9, Processing, packaging and returns: Chapter 5 part two, dispensing, processing, packaging, reconciliation, rejects and returns.
Module 10, Quality control: Chapter 6 and Annex 19, independence, sampling, testing, OOS results, stability and samples.
Module 11, Outsourcing and self-inspection: Chapters 7 and 9, contract giver, contract acceptor, the contract and self-inspection.
Module 12, Complaints, defects and recalls: Chapter 8, complaints, quality defect investigations, decisions, root causes and recalls.
Module 13, QP certification and the annexes: Annex 16, certification, imports, deviations and safety features, and a map of the annexes.
Module 14, Putting it together, an EU inspection: a worked inspection at JKL Pharma, a road map, a checklist, key takeaways and the exam.
EU GMP rests on Commission Directive (EU) 2017/1572, which sets the principles for human medicines and requires imported medicines to be made to standards at least equivalent to EU GMP. The detail is in EudraLex Volume 4, published by the European Commission: Part I for medicinal products, Part II for active substances, and annexes for specific activities.
Part I has nine chapters, from the pharmaceutical quality system (Chapter 1, in operation since January 2013) to self-inspection (Chapter 9). Most sites also rely on Annex 11 on computerised systems, Annex 15 on qualification and validation, Annex 16 on QP certification (in operation since April 2016) and Annex 19 on reference and retention samples, whose revision applies from 24 September 2026. Annex 1 for sterile products has been fully applicable since August 2024.
Revisions are under way: drafts of Chapter 4, Annex 11 and a new Annex 22 on artificial intelligence were open for consultation from July to October 2025. The course names them as drafts and teaches the texts in force.
You can fit this training course around shifts and deadlines. It runs online as 14 on-demand video modules, about 3 hours of video in total, on a laptop, tablet or phone, and it remembers where you stopped. Each module ends with practice questions that show straight away whether the point has landed. After key modules, 4 practice exercises give you a realistic task to work through, such as a product quality review summary for metformin tablets, a batch record page and its audit trail, and a recall decision, and then show a model answer to compare with your own; they do not count toward the result.
The course closes with a scenario-based multiple-choice final exam drawn from the course question bank. Score 60% or more and you receive a Sterling Academy Certificate of Competence in your name, ready to file with your training records; if the first attempt falls short, one retake is included. You follow JKL Pharma, a built example with a tablet site in Mumbai and a sterile injectables site in Singapore supplying the EU through an importer in Dublin, through every chapter and a full EU inspection.
You will be able to apply EU GMP to the documents and decisions on your desk.
Preparing a site for EU supply or an EU inspection means everyone needs the same understanding of the Guide, from QA and QC to production and engineering. A company plan puts every department through the same structured course.
A client administrator adds people, assigns courses and follows progress through reports, so when an inspector or customer auditor asks who has been trained on what, the answer is ready. The organisation receives one invoice for the whole plan. Get a quote for your organisation and we will size the plan to your team.
Sterling Academy courses are built by industry experts, domain specialist trainers and globally renowned auditors with 30+ years of experience in ISO and GRC.
Sterling Academy is the training arm of Sterling International Consulting, with 8,100+ client engagements in 60+ countries over 20+ years. Every course teaches the current edition of its standard or guidance: this course reflects EudraLex Volume 4 as published by the European Commission in October 2026, including the revised Annex 19, and flags the 2025 drafts.
Preview this course
Watch a sample from EU GMP Essentials Training before you enrol.
Inside the course
14 modules, 14 practice checkpoints, 4 practice exercises and a final exam. Video runtimes are approximate; allow additional time for the practice questions and the final exam. Modules marked optional can be skipped; the others are studied in any order.
Why EU good manufacturing practice (EU GMP) matters: an EU non-compliance statement, falsified Ozempic pens and toxic cough syrups, and the course.
Opens with a self-check: how well do you know the EU GMP Guide, what is GMP for, and who decides at your site that a batch may be sold in the EU? Then three cases. In March 2026, Croatia's medicines authority, inspecting for the EU, found ten critical and twenty-one major deficiencies at Swiss Parenterals, a sterile injectables maker in India, including deviations nobody had reported. Falsified pens labelled as Ozempic reached EU and UK wholesalers. And children's cough syrups contaminated with toxic glycols. Explains what good manufacturing practice is in one picture: quality built into every unit through defined processes, trained people and true records. Introduces JKL Pharma Ltd, with sites in Mumbai and Singapore and JKL Pharma Europe in Dublin, plus a contract laboratory in Paris and a biotech in Frankfurt. Outlines the fourteen modules, exercises and exam, and closes with a recap.
What you will be able to do
Why it matters
For a site supplying the EU, inspection findings decide whether its batches can be released at all.
Practice: Practice: Welcome: why EU GMP matters · 3 questions
The EU GMP legal framework: Directive 2001/83/EC, Directive (EU) 2017/1572, EudraLex Volume 4, authorisations, inspections, GMP certificates and revisions.
Starts with JKL Pharma's Mumbai site, told an EU authority will inspect it, asking which rules the inspector will use. Builds the framework from the top: Directive 2001/83/EC requiring manufacturing and import authorisations, Commission Directive (EU) 2017/1572 on GMP principles, and the GMP Guide in EudraLex Volume 4 with its parts and annexes. Explains what this means for sites outside the EU: Mumbai and Singapore make the batches, and JKL Pharma Europe in Dublin tests and certifies them under its authorisation. Covers EU inspections, GMP certificates, site master files, the PIC/S GMP Guide, a generics maker in London and a tablet maker in Hong Kong. Shows JKL's EU regulatory register, owned by the quality head in Dublin, and the revisions to watch, from Annex 1 in 2022 to Annex 19, Chapter 4 and Annex 11. Closes with a recap: know what binds you, and in what order.
What you will be able to do
Why it matters
Every inspector checks against their own framework; knowing the EU order tells you what binds and what explains it.
Practice: Practice: The EU GMP framework · 3 questions
EU GMP Chapter 1 pharmaceutical quality system (PQS): senior management responsibility, GMP, quality control and quality risk management.
Returns to the case from Module 1, whose first critical deficiency was a quality system that did not cover sterile manufacture, with weak deviation management and risk decisions not put into practice. Reads Chapter 1's objective: medicines fit for their intended use, meeting their marketing authorisation and not putting patients at risk, with senior management responsible and staff and suppliers taking part. Explains how quality control sits inside GMP, which sits inside quality management, and how the system is documented, resourced and monitored. Covers quality risk management based on science, linked to the patient, with effort matched to risk, such as a short documented check for a minor label smudge at JKL. Shows GMP applying from technology transfer, quarterly management review and JKL's one-page quality system map. Compares a Paris vaccine maker with a small Frankfurt contract packer, and closes with a recap.
What you will be able to do
Why it matters
Inspectors judge a quality system by what it does, not by what the manual says; this shows them what to look for.
Practice: Practice: The pharmaceutical quality system · 3 questions
EU GMP product quality review (PQR), change management, deviations and CAPA, and management review as the drivers of continual improvement.
Opens at JKL Pharma's Mumbai site, where every batch of metformin 500 milligram tablets met its dissolution specification, but the yearly average fell month after month. Reads paragraph 1.10 on regular reviews of all authorised products, including those made only for export, to check consistency, specifications and trends. Shows how Mumbai prepares the review and JKL Pharma Europe evaluates it under their technical agreement, then opens the 2025 review, with a new binder supplier approved in March just before the drift began. Covers change management, evaluated before approval and checked afterwards, deviations with root cause analysis matched to risk and justified human error, and a CAPA whose effectiveness check runs for six months. Ends with management review, one slide per product, a Paris cream maker's grouped reviews, a practice exercise writing a review summary, and a recap.
What you will be able to do
Why it matters
A slow drift hides inside results that all meet specification; the product quality review is where you see it.
Practice: Practice: Product quality review and improvement · 3 questions
EU GMP Chapter 2 personnel: enough qualified staff, key personnel and the Qualified Person, training effectiveness and personal hygiene.
Returns to the April 2026 case, where training records existed but aseptic technique, operator behaviour, gowning and hygiene fell short of the EU's sterile annex. Reads Chapter 2's principle: correct manufacture relies on people, with enough qualified staff whose responsibilities are understood and recorded. Covers organisation charts and job descriptions, the independent heads of production and quality control, and at least one Qualified Person who certifies batches and delegates only to another Q-P. Explains initial and continuing training with its effectiveness assessed, using JKL's training matrix for each site, and qualifications on file for visitors and consultants before they start. Covers hygiene rules for every person, every time, with a Paris vaccine maker's clean areas and a Tokyo night shift with new staff. Closes with a recap: training is judged by behaviour, not by signatures.
What you will be able to do
Why it matters
A training record shows training happened; whether it worked is shown in what people do when nobody is watching.
Practice: Practice: Personnel: training and hygiene · 3 questions
EU GMP Chapter 3 premises and equipment: layout and design to prevent errors, cross-contamination control, dedicated facilities and qualification.
Starts with the April 2026 case's findings on buildings: missing barrier systems, poor material routes and cross-contamination risks in a beta-lactam unit. Reads Chapter 3's principle: premises and equipment located, designed, built and maintained to minimise errors and allow effective cleaning, and Article 8 of the Directive. Covers the general rules in paragraphs 3.1 to 3.5, such as JKL's Mumbai canteen reached by an outside walkway, and paragraph 3.6 on dedicated facilities, applied to JKL's beta-lactam antibiotics. Then production, storage and laboratory areas, with dusty powders at a Sydney tablet maker. Explains equipment qualified before use, calibrated at defined intervals, labelled with its status, and defective items removed or marked, with JKL's room status board in Mumbai. Closes with a recap: good design makes the right way the easy way.
What you will be able to do
Why it matters
No amount of training can make up for a layout that brings people, materials and products together in the wrong places.
Practice: Practice: Premises and equipment · 3 questions
EU GMP Chapter 4 documentation and Annex 11 computerised systems: document types, good documentation practice, batch records, retention and data integrity.
Opens with the April 2026 case, where documents were not supplied promptly and inspectors doubted that records were attributable and made at the time, a critical deficiency. Reads Chapter 4's principle: documents on paper, electronic or photographic media, fully defined in the quality system, as instructions and records, with the site master file. Covers good documentation practice: legible entries made at the time and corrected openly with a signature, date and reason. Shows a granulation step in a metformin batch record at JKL's Mumbai site and what paragraph 4.20 says it should contain, then retention periods. Explains Annex 11: validated systems, controlled access, reviewed audit trails and linked electronic signatures, with a Sydney packaging site using paper and screens. Notes the 2025 drafts of Chapter 4 and Annex 11. Ends with a practice exercise reviewing a batch record page and an audit trail, and a recap.
What you will be able to do
Why it matters
When an inspector cannot trust the records, they cannot trust anything the records claim.
Practice: Practice: Documentation and data integrity · 3 questions
EU GMP Chapter 5 part one: production rules, cross-contamination control, process validation, supplier approval and testing of starting materials.
Returns to the cough syrups of 2022 and 2023, contaminated with diethylene and ethylene glycol and linked by the WHO to more than three hundred deaths, and its call to qualify suppliers and test on receipt. Reads Chapter 5's principle and general rules: written procedures, incoming checks, quarantine until release, clear labels and reconciled yields. Covers cross-contamination controlled with quality risk management, technical and organisational measures and periodic review, then process validation. Explains supplier approval and supervision by risk, traced and audited active substance supply chains, and at least an identity test on every batch received. Shows an extract from JKL's Mumbai supplier file, with the metformin active substance maker audited in 2025, and links back to the binder supplier approved in March. Adds a Dublin cream maker with dozens of excipients and closes with a recap: trust your supplier, and still check every delivery.
What you will be able to do
Why it matters
A medicine is only as good as its materials; checking every delivery stops a toxic ingredient at the door.
Practice: Practice: Materials, suppliers and cross-contamination · 3 questions
EU GMP Chapter 5 part two: dispensing, processing, packaging line clearance, printed materials, reconciliation, and rejected and returned goods.
Starts on JKL Pharma's Mumbai blister line, where a checker found a roll of 1,000 milligram foil left from the previous batch during set-up for 500 milligram tablets. Covers dispensing by designated people with independent, recorded checks, made at JKL by scanning labels and comparing balance printouts. Explains processing and paragraphs 5.40 to 5.44 on packaging materials, with printed foils and cartons kept in a locked cage and logged against each batch. Shows JKL's line clearance checklist built from paragraph 5.50, checks of printing and devices, and reconciliation of every printed item before release. Follows batches to Dublin for testing and certification. Covers rejected, recovered and returned products, with returned refrigerated packs at a Paris injectables maker, and reporting supply constraints in good time. Closes with a recap: account for every label, every time.
What you will be able to do
Why it matters
One stray label in the wrong pack tells a patient the wrong medicine or strength; line clearance is the last barrier.
Practice: Practice: Processing, packaging and returns · 3 questions
EU GMP Chapter 6 quality control: QC independence, sampling, testing, OOS investigations, ongoing stability, method transfer and Annex 19 samples.
Opens with the April 2026 case, where inadequate out of specification investigations were a critical deficiency and quality control a major one. Reads Chapter 6's principle: quality control covers sampling, specifications and testing, is independent of production and takes part in every quality decision. Covers representative sampling, validated or verified methods and complete records, then how JKL's Singapore laboratory handled a real out of specification result, including out of trend results. Explains the ongoing stability programme through the shelf life, with an inhaler maker in London trending delivered dose, and method transfer under protocol, as JKL did for EU testing in Dublin using methods validated in Mumbai. Covers reference and retention samples under Annex 19, revised in June 2026, and a Paris contract laboratory. Closes with a recap: a failed result is a question that must be answered.
What you will be able to do
Why it matters
Repeating a test until it meets the limit hides the answer; a proper investigation shows whether the batch is defective.
Practice: Practice: Quality control · 3 questions
EU GMP Chapter 7 outsourced activities and technical agreements, and Chapter 9 self-inspection programmes, independence and follow-up.
Starts with JKL Pharma's audit of its contract laboratory in Paris, which had sent one microbial test to a second laboratory nobody at JKL had assessed. Reads Chapter 7's principle: outsourced activities defined, agreed and controlled through a written contract setting out each party's duties, with the Qualified Person's responsibility clear, and Article 12 of the Directive. Explains the giver's duties to assess, inform, monitor and review, and the acceptor's duty never to subcontract without approval, as paragraph 7.11 says. Shows JKL's technical agreements between Mumbai and Dublin, and between Dublin and the Paris laboratory, with audit rights and record access. Covers Chapter 9 self-inspections: a programme, independent and detailed, recorded with actions, and JKL's self-inspection finding against its own oversight. Adds a Tokyo generics maker with a small team, a practice exercise and a recap.
What you will be able to do
Why it matters
You can outsource the work, but not the responsibility; a clear agreement and real oversight keep you in control.
Practice: Practice: Outsourcing and self-inspection · 3 questions
EU GMP Chapter 8 complaints, quality defect investigations, root cause, falsified medicines, recalls and other risk-reducing actions.
Opens with the falsified pens labelled as Ozempic found at EU and UK wholesalers in October 2023, with copied batch and serial numbers that showed as inactive when scanned. Explains why a report about an unusual pack may be a falsified product, and why Chapter 8 asks companies to check. Reads the principle: a system to record, assess, investigate and review complaints and defects, and to recall promptly, using quality risk management and informing authorities. Covers complaints assessed by trained people independent of sales, investigations of the defect, its extent, risk and root cause, and timely, proportionate decisions. Shows JKL's Dublin quality team working through one report across several markets. Explains recalls in paragraphs 8.20 to 8.30, with a Paris maker's defect in an expired batch and a Frankfurt mock recall. Ends with a practice exercise on ceftriaxone vials and a recap.
What you will be able to do
Why it matters
A complaint can be the first sign of a serious defect; the speed of your response can decide whether patients are harmed.
Practice: Practice: Complaints, defects and recalls · 3 questions
EU GMP Annex 16 Qualified Person (QP) certification and batch release, imported products, unexpected deviations, and the annexes most sites use.
Returns to the April 2026 statements, which mean Qualified Persons cannot certify a non-compliant site's batches except, for a critical medicine, under strict conditions with authority agreement, and where repeated testing alone is not enough. Reads Annex 16's general principles: the marketing authorisation holder's lifetime responsibility and the Qualified Person's for each batch. Covers certification in a register before release, and paragraph 1.5 on products made outside the EU, relying on a documented, audited supply chain and testing in the EU. Shows how JKL Pharma Europe's Qualified Person in Dublin certifies metformin batch 2611. Then a map of the annexes, from the contamination control strategy in Annex 1 for JKL's Singapore site to Annex 19 revised in 2026, Annex 21 on importation, and safety features on packs printed in Mumbai. Closes with a recap: a signature is only as strong as its evidence.
What you will be able to do
Why it matters
A Qualified Person's signature rests on the whole supply chain; knowing what it covers shows what your site must provide.
Practice: Practice: QP certification and the annexes · 3 questions
An EU GMP inspection case study at JKL Pharma's Mumbai site: preparation, the floor, records, findings, CAPA response and the GMP certificate outcome.
Opens with a question: if the inspector arrived on Monday, which three records would you check this weekend? Follows an EU inspection of JKL Pharma's Mumbai site, whose certificate is nearly three years old, in scope for metformin tablets and paracetamol oral solution. Takes six steps: preparing by checking the EU register, the site master file and product quality reviews, the floor, the records, the findings, the response and the outcome. Shows how the team handled the inspector's questions, what she found, and the response to the major finding by fixing causes. Ends with the authority issuing a new GMP certificate, public in EudraGMDP. Contrasts a Sydney tablet maker rewriting records the week before an inspection. Gives a six-step road map, a short checklist, the key takeaways and the final exam, with 60% or more for the Certificate of Competence.
What you will be able to do
Why it matters
Inspections reward systems that work every day; seeing one from start to finish shows how to prepare without staging a show.
Practice: Practice: Putting it together: an EU inspection · 3 questions
Frequently asked questions
About EU GMP Essentials Training, its certificate and enrolment.
Ask SterlingYes. Sterling Academy's EU GMP courses are built by the Sterling consulting group, which has taken organisations to certification across 8,100+ client engagements in 60+ countries over 20+ years. They cover the awareness and specialist levels, always on the current edition, with practice questions that show the right answer. Each course ends with a final exam and a verifiable certificate that anyone can check online, plus a LinkedIn badge, and client administrators can show an auditor exactly who has been trained. You will be able to apply EU GMP Essentials at work and show your competence with confidence. Sterling Academy courses carry the same content as Sterling's classroom training, whose certificates are trusted and accepted by all major certification bodies, as evidence of training at client audits for over 20 years.
Awareness: EU GMP Inspection Readiness Training · Specialist: Biological Medicinal Products GMP Training
EU GMP training teaches the good manufacturing practice required of medicine and active substance manufacturers that supply the EU. This course covers EudraLex Volume 4 Part I, Chapters 1 to 9, from the pharmaceutical quality system to self-inspection, plus Qualified Person certification and the annexes most sites use.
Production, QA and QC staff, engineers, warehouse and validation staff, supervisors and managers at manufacturers that supply medicines or active substances to the EU need it, whether the site is inside or outside the EU. EU GMP requires personnel to receive initial and continuing training.
Yes. Medicines imported into the EU must be made to GMP standards at least equivalent to EU GMP, and sites outside the EU are inspected by EU competent authorities. The course's built example is a manufacturer in Mumbai and Singapore that supplies the EU through an importer in Dublin.
Both aim at the same outcome but use different texts and procedures: EU GMP is set out in EudraLex Volume 4 and enforced through EU inspections and GMP certificates, while US cGMP is set in 21 CFR Parts 210 and 211. This course teaches EU GMP only and names no US rule.
The course follows EudraLex Volume 4 as published by the European Commission, Part I Chapters 1 to 9 in their current versions, with the annexes most sites use. It explains the revised Annex 19 published in 2026 and the drafts of Chapter 4, Annex 11 and a new Annex 22 consulted on in 2025.
The course takes about 3 hours of video across 14 modules, plus practice questions, four practice exercises and the final exam. Most learners spread it over several sessions, and the platform remembers where you stopped on any device, so it fits around production and audit work.
Yes, you receive a Sterling Academy Certificate of Competence in your name when you score 60% or more in the final scenario-based multiple-choice exam. One retake is included if the first attempt does not reach the mark, and the certificate can be filed with your training records.
The course costs US$99 per learner, including the 14 video modules, practice questions, four practice exercises with model answers, the final exam and the certificate. For departments or whole sites, contact us for a quote for a company plan for your organisation.
Yes, a company plan is designed for this. A client administrator adds people, assigns the course, follows progress in reports and receives one invoice, so you can show an inspector which staff have completed structured EU GMP training and when.
Your certificate
You will be able to apply EU GMP Essentials at work and show your competence with confidence. Your certificate can be verified online in seconds, so certification body auditors, employers and clients can confirm your training instantly.
Complete the course and its final exam and you receive a Sterling Academy Certificate of Completion, verifiable online by QR code, with a LinkedIn badge to share.
Sterling Academy courses carry the same content as Sterling's classroom training, whose certificates are trusted and accepted by all major certification bodies, as evidence of training at client audits for over 20 years.
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