ISO 41001 Facility Management Awareness

It is for top management, facility managers, FM service providers, workplace and property teams, and all staff in organisations using or planning ISO 41001, such as property owners, FM companies, hospitals, campuses, airports and corporate offices. It helps every person see how facility services support the organisation. No prior knowledge of ISO 41001 is needed.

It covers what facility management is and why it matters; how ISO 41001:2018 is organised; context, interested parties, scope, leadership, FM policy and roles; risks, opportunities, FM objectives and planning; resources, competence, communication and documented information; coordinating and integrating services and service providers; and performance evaluation, internal audit, management review and improvement.

It is a set of short video modules, each followed by practice questions, and a final exam. The course page shows the number of modules and the approximate video runtime; allow additional time for the practice questions and the exam. With 12 months of access, learners can complete it in one sitting or spread it over several sessions.

Yes. Learners who reach the 70% pass mark in the final exam receive a Sterling Academy Certificate of Completion for ISO 41001 Facility Management Awareness. Each certificate carries a unique number and a QR code, and anyone can check it online using the certificate number and the holder's surname. It is a training certificate for the individual learner.

Yes. ISO 41001 Facility Management Awareness is a self-paced online course made of short video modules, in English with captions. You study at your own pace during 12 months of access, and practice questions after modules help you check your understanding before the final exam. If a point is unclear, questions are answered by a Sterling consultant.

ISO 41001 Facility Management Awareness is US$19 per learner. Teams save 20% for 11 to 50 learners and 30% for 51 to 200 learners; 201 or more learners are priced on request. Client administrators can track their team's progress. Prices are in US dollars, excluding taxes, and Sterling confirms final pricing and enrolment.

No. The Certificate of Completion is a training certificate: it shows that one person completed ISO 41001 Facility Management Awareness and reached the pass mark in its final exam. It is not certification of an organisation to ISO 41001, and Sterling does not certify organisations. An organisation is certified by an independent certification body after that body's own audit.