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Talk to a Sterling consultantAwareness · Quality management Coming soon
Help every employee play their part in quality.
A practical introduction to the 2026 edition of ISO 9001 for staff at every level: what a quality management system is, how its clauses fit together, what changed from 2015, and what each person does day to day to keep customers satisfied.
This course is in production. Talk to Sterling to be told when it opens.
Learning outcomes
Connect the subject to the responsibilities and decisions people encounter in their roles.
Part of: ISO 9001 QMS Training: Awareness, Implementation and Internal Auditing
What the course covers
The module list, running time and the standard's edition are shown here when the course opens.
Frequently asked questions
About ISO 9001:2026 Awareness, its certificate and enrolment.
Ask SterlingIt is for all employees, team leaders and managers in an organisation using or moving to ISO 9001:2026, including people new to ISO 9001. It explains what a quality management system is and what each person does day to day to keep customers satisfied. Teams already certified to ISO 9001:2015 who only need the changes can take ISO 9001:2026 Transition Training.
It covers why quality management matters; the quality management principles and the process approach; context, interested parties and scope; leadership, quality policy, quality culture and ethical behaviour; risks, opportunities and quality objectives; support and operation; monitoring, internal audit, management review, nonconformity and corrective action; and what is new in the 2026 edition compared with ISO 9001:2015.
ISO 9001:2026 Awareness is planned as 12 short video modules, each followed by practice questions, then a final exam. The course page shows the approximate video runtime; allow additional time for the practice questions and the exam. With 12 months of access, learners can complete it in one sitting or over several sessions.
Yes. Learners who reach the 70% pass mark in the final exam receive a Sterling Academy Certificate of Completion for ISO 9001:2026 Awareness. Each certificate carries a unique number and a QR code, and anyone can check it online using the certificate number and the holder's surname. It is a training certificate for the individual learner.
Yes. ISO 9001:2026 Awareness is a self-paced online course made of short video modules, in English with captions. You study at your own pace during 12 months of access, and practice questions after modules help you check your understanding before the final exam. If a point is unclear, questions are answered by a Sterling consultant.
ISO 9001:2026 Awareness is US$19 per learner. Teams save 20% for 11 to 50 learners and 30% for 51 to 200 learners; 201 or more learners are priced on request. Client administrators can track their team's progress. Prices are in US dollars, excluding taxes, and Sterling confirms final pricing and enrolment.
No. The Certificate of Completion is a training certificate: it shows that one person completed ISO 9001:2026 Awareness and reached the pass mark in its final exam. It is not certification of an organisation to ISO 9001, and Sterling does not certify organisations. An organisation is certified by an independent certification body after that body's own audit.
The 2026 edition is an evolution rather than a revolution. It adds emphasis on quality culture and ethical behaviour, treats risks and opportunities separately, expands the planning of changes, asks organisations to determine whether climate change is relevant, and uses new wording for documented information, such as "available" and "available as evidence". It introduces no new mandatory documented information.
Learning path
This course
Connect quality requirements to everyday responsibilities.
Next step
Understand how to recognise and contain nonconformities, investigate causes, take corrective action and check whether the action has been effective.
View courseNext step
Understand what to document, how to control it and how to maintain records that support consistent work and management system reviews.
View courseAssessment & completion
Learners who complete the course and its final exam receive a numbered Sterling Academy Certificate of Completion with online QR verification.
This records course completion. It does not confer ISO certification or a professional auditor qualification.
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