Practitioner training courses

Information security · Awareness

ISO/IEC 27001:2022 Awareness

Help every employee understand their role in protecting information.

13 modules · about 105 min of video · about 2.5 hours in total

Security at work · Awareness

Information Security Essentials

Recognise cyber threats and build safer habits at work.

12 modules · about 110 min of video · about 3 hours in total

Healthcare privacy · Awareness

HIPAA Awareness

Introduce protected health information, the HIPAA Privacy and Security Rules, and the importance of an appropriate response when something goes wrong.

20 modules · about 2.5 hours of video · about 4 hours in total

Quality management · Awareness

ISO 9001:2026 Awareness

Connect quality requirements to everyday responsibilities.

18 modules · about 2 hours of video · about 4 hours in total

ISO/IEC 27002:2022 · Specialist

93 Annex A Controls

Apply the 93 Annex A controls using ISO/IEC 27002 implementation guidance.

58 modules · about 6 hours of video · about 11.5 hours in total

Risk management · Practitioner

Risk Management

Use a structured approach to identifying, assessing and treating risk.

26 modules · about 3 hours of video · about 5 hours in total

Continual improvement · Practitioner

Nonconformity Management

Understand how to recognise and contain nonconformities, investigate causes, take corrective action and check whether the action has been effective.

12 modules · about 100 min of video · about 3 hours in total

Document control · Practitioner

Documented Information Management

Understand what to document, how to control it and how to keep records, then put it into practice: file naming conventions, document categories and folder structures, storage and retrieval, version control, archiving and records management.

17 modules · about 2 hours of video · about 4 hours in total

Artificial intelligence · Awareness

ISO/IEC 42001 Awareness

Understand the purpose of an AI management system and how governance, risk and individual responsibilities support responsible use of artificial intelligence.

15 modules · about 115 min of video · about 3.5 hours in total

Assurance & trust · Awareness

SOC 2 Awareness

Understand the controls and evidence behind customer assurance.

14 modules · about 115 min of video · about 3.5 hours in total

Assurance & trust · Specialist

SOC 2 Trust Services Criteria & Controls Implementation Training

Design and operate the controls behind each Trust Services Criterion.

46 modules · about 4.5 hours of video · about 8 hours in total

Payment security · Awareness

PCI DSS Awareness

Help everyone who handles card data understand what PCI DSS asks of them.

13 modules · about 105 min of video · about 3 hours in total

Payment security · Specialist

PCI DSS Requirements & Controls Implementation Training

Work through the PCI DSS requirements and the controls that meet them, requirement by requirement.

44 modules · about 5 hours of video · about 8 hours in total

Environmental management · Awareness

ISO 14001 Awareness

Understand the purpose of an environmental management system and how people contribute to managing environmental impacts and improving performance.

15 modules · about 115 min of video · about 3.5 hours in total

Health & safety · Awareness

ISO 45001 Awareness

Understand occupational health and safety management, the importance of recognising hazards and the part everyone plays in prevention and participation.

15 modules · about 100 min of video · about 3 hours in total

Privacy management · Awareness

ISO/IEC 27701 Awareness

Build awareness of privacy information management, the handling of personal information and the responsibilities that support consistent privacy practices.

15 modules · about 115 min of video · about 3.5 hours in total

Automotive quality · Awareness

IATF 16949 Awareness

Explore the purpose of automotive quality management and how consistent processes, customer requirements and continual improvement connect to individual responsibilities.

15 modules · about 115 min of video · about 3.5 hours in total

Laboratory competence · Awareness

ISO/IEC 17025 Awareness

Build awareness of laboratory competence, impartiality and consistent operation, and the responsibilities that support confidence in testing and calibration.

15 modules · about 115 min of video · about 3.5 hours in total

Inspection services · Awareness

ISO/IEC 17020 Awareness

Explore the purpose of requirements for inspection bodies, including competence, impartiality and consistency in inspection activities.

14 modules · about 100 min of video · about 3 hours in total

Medical laboratories · Awareness

ISO 15189 Awareness

Understand the purpose of quality and competence requirements in medical laboratories and how individual responsibilities contribute to reliable services.

15 modules · about 115 min of video · about 3.5 hours in total

Medical device quality · Awareness

ISO 13485 Awareness

Build awareness of quality management for medical devices and the role of controlled processes, documentation and individual responsibilities.

15 modules · about 115 min of video · about 3.5 hours in total

Social accountability · Awareness

SA8000 Awareness

Understand the purpose of SA8000 and the responsibilities that support workers’ rights, decent working conditions and social accountability.

15 modules · about 115 min of video · about 3.5 hours in total

Business continuity · Awareness

ISO 22301 Awareness

Help every person know their part when a disruption strikes.

14 modules · about 115 min of video · about 3.5 hours in total

Privacy management · Awareness

GDPR Awareness

Handle EU personal data with confidence, every day.

13 modules · about 105 min of video · about 3 hours in total

Quality management · Awareness

ISO 9001:2026 Transition

Every change from ISO 9001:2015, how to address each one, the mandatory documents and the path to migrate, in four modules.

4 modules · about 50 min of video · about 1.5 hours in total

Quality management · Awareness

API Spec Q1 Awareness

Understand API Spec Q1, the quality management system specification for organisations providing products for the petroleum and natural gas industry.

10 modules · about 115 min of video · about 3 hours in total

Supply chain security · Awareness

CTPAT Awareness

Understand CTPAT, the voluntary US Customs and Border Protection supply chain security programme, and the security practices every employee supports.

13 modules · about 100 min of video · about 3 hours in total

Good practice (GxP) · Awareness

Good Distribution Practices (GDP) Awareness

Understand Good Distribution Practices and how correct storage, transport and handling keep medical products safe and genuine through the supply chain.

12 modules · about 105 min of video · about 3 hours in total

Good practice (GxP) · Awareness

US FDA GMP Awareness for Pharmaceuticals (21 CFR Parts 210 and 211)

Understand US FDA current good manufacturing practice for medicines, and how everyday habits in production protect product quality and the patients who use it.

15 modules · about 105 min of video · about 3.5 hours in total

Food safety · Awareness

HACCP Awareness

Understand Hazard Analysis and Critical Control Point (HACCP) principles and how good hygiene practices and critical controls keep food safe.

13 modules · about 105 min of video · about 3 hours in total

Information security · Practitioner

Information Security Risk Management (ISO/IEC 27005)

Assess and treat information security risks with ISO/IEC 27005:2022 guidance, from risk criteria to the Statement of Applicability and risk treatment plan.

14 modules · about 105 min of video · about 3 hours in total

Medical device quality · Practitioner

ISO 14971 Medical Device Risk Management

Build and maintain a medical device risk management file with ISO 14971:2019, from hazards and risk control to residual risk and post-production information.

33 modules · about 4 hours of video · about 6.5 hours in total

Auditing · Practitioner

ISO 19011 Auditing Management Systems

Plan and conduct management system audits with ISO 19011:2026 guidance, from managing the audit programme to findings, reports and auditor competence.

18 modules · about 2.5 hours of video · about 4.5 hours in total

Food safety · Awareness

ISO 22000 Food Safety Awareness

Understand how a food safety management system keeps food safe, and the part every person plays in hazard control, hygiene and reporting.

12 modules · about 105 min of video · about 3 hours in total

Supply chain security · Awareness

ISO 28000 Security and Resilience Awareness

Understand how a security management system protects people, assets and the supply chain, and the part every employee plays.

13 modules · about 105 min of video · about 3 hours in total

Anti-bribery · Awareness

ISO 37001 Anti-Bribery Management Awareness

Understand how an anti-bribery management system works and how every employee helps prevent, detect and respond to bribery.

12 modules · about 110 min of video · about 3 hours in total

Compliance management · Awareness

ISO 37301 Compliance Management Awareness

Understand how a compliance management system helps an organisation meet its compliance obligations and the part every employee plays.

13 modules · about 110 min of video · about 3 hours in total

Facility management · Awareness

ISO 41001 Facility Management Awareness

Understand how a facility management system aligns facilities and services with what the organisation and its people need.

13 modules · about 110 min of video · about 3 hours in total

Energy management · Awareness

ISO 50001 Energy Management Awareness

Understand how an energy management system improves energy performance and the part every employee plays in using energy well.

12 modules · about 105 min of video · about 3 hours in total

Asset management · Awareness

ISO 55001 Asset Management Awareness

Understand how an asset management system helps an organisation realise value from its assets and the part every employee plays.

13 modules · about 115 min of video · about 3 hours in total

Assurance & trust · Awareness

ISO/IEC 17024 Certification of Persons Awareness

Understand the requirements for bodies that certify persons, and how impartiality, schemes, examinations and certification decisions protect trust.

15 modules · about 115 min of video · about 3.5 hours in total

IT service management · Awareness

ISO/IEC 20000-1 IT Service Management Awareness

Understand the purpose of ISO/IEC 20000-1 and how a service management system helps plan, deliver and improve IT services.

13 modules · about 110 min of video · about 3 hours in total

Information security · Awareness

Cloud Security and Privacy (ISO/IEC 27017 & ISO/IEC 27018)

Understand cloud security controls, how responsibility is shared between provider and customer, and how personal data is protected in public cloud services.

15 modules · about 115 min of video · about 3.5 hours in total

Auditing · Practitioner

ISO 9001 Internal Auditor Training

Plan and carry out internal audits of a quality management system against ISO 9001:2026, following ISO 19011:2026 guidance, from checklists to nonconformities and follow-up.

26 modules · about 8 hours of video, plus practice exercises · about 12.5 hours in total

Auditing · Practitioner

ISO/IEC 27001 Internal Auditor Training

Plan and carry out internal ISMS audits against ISO/IEC 27001:2022, following ISO 19011:2026 guidance, from checklists and control sampling to nonconformities and follow-up.

26 modules · about 7.5 hours of video, plus practice exercises · about 12 hours in total

Auditing · Practitioner

ISO 14001 Internal Auditor Training

Plan and carry out internal audits of an environmental management system against ISO 14001:2026, following ISO 19011:2026 guidance, from checklists to nonconformities and follow-up.

25 modules · about 7 hours of video · about 9 hours in total

Auditing · Practitioner

ISO 45001 Internal Auditor Training

Plan and carry out internal audits of an OH&S management system against ISO 45001:2018, following ISO 19011:2026 guidance, from checklists to nonconformities and follow-up.

26 modules · about 7 hours of video · about 9.5 hours in total

Problem solving · Practitioner

Root Cause Analysis & CAPA

Find the real causes of problems and complaints, and turn them into corrective and preventive actions that stop recurrence.

16 modules · about 2 hours of video · about 3.5 hours in total

Problem solving · Practitioner

The 7 QC Tools

Use the seven basic quality tools, from check sheets and Pareto charts to control charts, to collect data, find causes and improve processes.

16 modules · about 115 min of video · about 3.5 hours in total

Performance management · Practitioner

KPIs, Objectives & Management Review

Set measurable objectives, choose KPIs that matter and run management reviews that lead to decisions, not just slides.

16 modules · about 120 min of video · about 3.5 hours in total

Risk management · Practitioner

FMEA: Failure Mode and Effects Analysis

Find how designs and processes can go wrong, rate severity, occurrence and detection, and act on the highest risks before they reach customers.

16 modules · about 120 min of video · about 3.5 hours in total

Auditing · Practitioner

Supplier Evaluation & Second-Party Audits

Select, evaluate and monitor suppliers on clear criteria, and plan and run second-party audits that improve supplier performance.

16 modules · about 2 hours of video · about 3.5 hours in total

Information security · Practitioner

ISMS Risk Assessment & Statement of Applicability

Build a worked asset register, risk register, Statement of Applicability and risk treatment plan for an ISO/IEC 27001:2022 ISMS, step by step.

18 modules · about 2 hours of video · about 4 hours in total

Privacy management · Practitioner

DPIA & Records of Processing

Build a GDPR record of processing activities and carry out a data protection impact assessment, from screening for high risk to prior consultation.

16 modules · about 110 min of video · about 3.5 hours in total

Business continuity · Practitioner

Business Impact Analysis & Continuity Exercises

Run a business impact analysis and plan, deliver and learn from continuity exercises, using ISO 22301:2019 with ISO/TS 22317 and ISO 22398 guidance.

16 modules · about 115 min of video · about 3.5 hours in total

AI governance · Practitioner

AI Risk & Impact Assessment

Assess AI risks and the impacts of AI systems on people and society, using ISO/IEC 42001:2023 with ISO/IEC 42005:2025 and ISO/IEC 23894:2023 guidance.

16 modules · about 2 hours of video · about 4 hours in total

ISO/IEC 42001:2023 · Practitioner

38 Annex A Controls

Implement and audit the 38 Annex A controls of ISO/IEC 42001:2023, the international standard for an AI management system.

50 modules · about 4.5 hours of video · about 7.5 hours in total

Laboratory competence · Practitioner

Method Validation and Verification (ISO/IEC 17025:2017)

Validate non-standard and modified methods, and verify standard methods, so that every result your laboratory reports rests on a method shown to be fit for its purpose.

16 modules · about 110 min of video · about 3.5 hours in total

Laboratory competence · Practitioner

Measurement Uncertainty (ISO/IEC 17025:2017)

Evaluate, combine and report measurement uncertainty for tests and calibrations, and apply decision rules when a result sits close to a limit.

15 modules · about 115 min of video · about 3.5 hours in total

Food safety · Awareness

Food Safety System Certification (FSSC 22000) Version 7 Awareness

Understand the FSSC 22000 scheme: ISO 22000, sector prerequisite programmes and the FSSC additional requirements, and the part every person on site plays.

13 modules · about 105 min of video · about 3 hours in total

Food safety · Practitioner

Prerequisite Programmes for Food Safety (ISO 22002-100:2025 and ISO 22002-1:2025)

Build and verify the prerequisite programmes that keep the food production environment safe, from buildings and utilities to cleaning, allergens and hygiene.

16 modules · about 115 min of video · about 3.5 hours in total

Good practice (GxP) · Specialist

US FDA Current Good Manufacturing Practice (cGMP) Implementation for Pharmaceuticals (21 CFR Parts 210 and 211)

Implement US FDA current good manufacturing practice across a pharmaceutical site, from the quality system and validation to the laboratory, data integrity and inspection readiness.

40 modules · about 5 hours of video · about 8 hours in total

Good practice (GxP) · Awareness

ISO 22716:2007 Cosmetics GMP Awareness

Understand Good Manufacturing Practices for cosmetics as ISO 22716 sets them out, and the part every person in the plant plays in making each product right, every time.

12 modules · about 2 hours of video · about 3 hours in total

Quality management · Practitioner

ISO 9001:2026 Implementation Training

Put every ISO 9001:2026 requirement in place in your own organisation, clause by clause, from context and risks to audit, review and certification readiness.

24 modules · about 6 hours of video, plus practice exercises · about 14.5 hours in total

Information security · Practitioner

ISO/IEC 27001:2022 Implementation Training

Put an information security management system in place, clause by clause and control by control, from scope and risk assessment to the Statement of Applicability, audit and certification.

25 modules · about 6.5 hours of video, plus practice exercises · about 15 hours in total

Environmental management · Practitioner

ISO 14001:2026 Implementation Training

Put every ISO 14001:2026 requirement in place, from environmental aspects and compliance obligations to operational control, evaluation of compliance and certification readiness.

24 modules · about 5.5 hours of video, plus practice exercises · about 13 hours in total

Health & safety · Practitioner

ISO 45001:2018 Implementation Training

Put every ISO 45001:2018 requirement in place with the workers who face the hazards, from hazard identification and risk assessment to operational control, incidents and certification readiness.

24 modules · about 5.5 hours of video, plus practice exercises · about 13 hours in total

Food safety · Practitioner

ISO 22000:2018 Implementation Training

Put every ISO 22000:2018 requirement in place on your own production floor, from prerequisite programmes and hazard analysis to a validated hazard control plan and certification readiness.

25 modules · about 6 hours of video, plus practice exercises · about 13 hours in total

Business continuity · Practitioner

ISO 22301:2019 Implementation Training

Put every ISO 22301:2019 requirement in place, from the business impact analysis and risk assessment to continuity strategies, plans, exercises and certification readiness.

24 modules · about 5.5 hours of video, plus practice exercises · about 12.5 hours in total

Laboratory competence · Practitioner

ISO/IEC 17025:2017 Implementation Training

Put every ISO/IEC 17025:2017 requirement in place in your laboratory, from impartiality and competent people to traceable results, valid methods and accreditation readiness.

26 modules · about 6 hours of video, plus practice exercises · about 13 hours in total

Medical laboratories · Practitioner

ISO 15189:2022 Implementation Training

Put every ISO 15189:2022 requirement in place in your medical laboratory, from the patient's request to the reported result, including point-of-care testing and accreditation readiness.

26 modules · about 6 hours of video, plus practice exercises · about 13 hours in total

Inspection services · Practitioner

ISO/IEC 17020:2026 Implementation Training

Put every ISO/IEC 17020:2026 requirement in place in your inspection body, from impartiality and independence to competent inspectors, sound methods, reports and accreditation readiness.

23 modules · about 5.5 hours of video, plus practice exercises · about 12 hours in total

Medical device quality · Practitioner

ISO 13485:2016 Implementation Training

Put every ISO 13485:2016 requirement in place for your own devices and regulatory requirements, from the medical device file and design controls to sterile production, complaints and certification readiness.

26 modules · about 6 hours of video, plus practice exercises · about 13 hours in total

AI governance · Practitioner

ISO/IEC 42001:2023 Implementation Training

Put every clause and Annex A control of ISO/IEC 42001:2023 in place for the AI your organisation develops, provides or uses, from AI risk and impact assessment to the Statement of Applicability and certification readiness.

24 modules · about 5.5 hours of video, plus practice exercises · about 12.5 hours in total

Privacy management · Practitioner

ISO/IEC 27701:2025 Implementation Training

Put a privacy information management system in place under ISO/IEC 27701:2025, as a PII controller, a PII processor or both, clause by clause and control by control, to certification readiness.

25 modules · about 6 hours of video, plus practice exercises · about 12.5 hours in total

Food safety · Practitioner

HACCP Implementation Training

Put a HACCP system in place in your own food business, step by step, from good hygiene practices and the HACCP team to hazard analysis, CCPs, validated critical limits and verification.

21 modules · about 5 hours of video, plus practice exercises · about 11 hours in total

Auditing · Practitioner

ISO 13485:2016 Internal Auditor Training

Plan and carry out internal audits of a medical device quality management system against ISO 13485:2016, clause by clause, following ISO 19011:2026 guidance, from checklists to nonconformities and follow-up.

26 modules · about 6 hours of video · about 8.5 hours in total

Auditing · Practitioner

IATF 16949 Internal Auditor Training

Plan and carry out IATF 16949 internal audits, clause by clause, covering quality management system, manufacturing process and product audits, customer-specific requirements and the core tools, following ISO 19011:2026.

27 modules · about 6.5 hours of video · about 9 hours in total

Auditing · Practitioner

ISO 22000 and FSSC 22000 Internal Auditor Training

Plan and carry out internal audits of a food safety management system against ISO 22000:2018 and FSSC 22000 Version 7, clause by clause, following ISO 19011:2026, from PRPs to the hazard control plan.

27 modules · about 6.5 hours of video · about 8.5 hours in total

Auditing · Practitioner

ISO/IEC 17025:2017 Internal Auditor Training

Plan and carry out internal audits of a testing or calibration laboratory against ISO/IEC 17025:2017, clause by clause, following ISO 19011:2026, from impartiality to technical records and reported results.

27 modules · about 6.5 hours of video · about 8.5 hours in total

Auditing · Practitioner

ISO 15189:2022 Internal Auditor Training

Plan and carry out internal audits of a medical laboratory against ISO 15189:2022, clause by clause, following ISO 19011:2026, from the patient's request to the reported result and point-of-care testing.

27 modules · about 6.5 hours of video · about 9 hours in total

Auditing · Practitioner

ISO/IEC 42001:2023 Internal Auditor Training

Plan and carry out internal audits of an AI management system against ISO/IEC 42001:2023, clause by clause and control by control, following ISO 19011:2026, from AI risk to the Statement of Applicability.

26 modules · about 6 hours of video · about 8.5 hours in total

Auditing · Practitioner

Integrated Management System (ISO 9001, ISO 14001, ISO 45001) Internal Auditor Training

Plan and carry out one integrated internal audit against ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018, clause by clause, following ISO 19011:2026, from shared requirements to discipline-specific ones.

26 modules · about 6.5 hours of video · about 8.5 hours in total

Medical device quality · Practitioner

US FDA QMSR (21 CFR Part 820) Training

Understand and meet the FDA Quality Management System Regulation, 21 CFR Part 820, which incorporates ISO 13485:2016 by reference and took effect on 2 February 2026, for devices sold in the United States.

14 modules · about 3.5 hours of video, plus practice exercises · about 6 hours in total

Good practice (GxP) · Practitioner

Data Integrity (ALCOA+) and 21 CFR Part 11

Keep GxP data attributable, legible, contemporaneous, original, accurate and complete across paper and electronic records, and meet 21 CFR Part 11 for electronic records and electronic signatures.

13 modules · about 3 hours of video, plus practice exercises · about 6 hours in total

Good practice (GxP) · Practitioner

Computer System Validation (GAMP 5)

Validate GxP computerised systems with the risk-based life cycle of the GAMP 5 Guide, Second Edition, from requirements and supplier assessment to testing, release and controlled operation.

13 modules · about 3 hours of video, plus practice exercises · about 5.5 hours in total

Medical device quality · Practitioner

Design Controls for Medical Devices

Control medical device design and development from the plan to transfer, meeting ISO 13485:2016 and the FDA QMSR, with traceable inputs, outputs, reviews, verification, validation and design changes.

13 modules · about 3 hours of video, plus practice exercises · about 6 hours in total

Good practice (GxP) · Practitioner

ICH Q9 Quality Risk Management

Apply quality risk management across the pharmaceutical product life cycle following ICH Q9(R1), from hazard identification and risk assessment to control, communication, review and risk-based decisions.

13 modules · about 3 hours of video, plus practice exercises · about 6 hours in total

Medical device quality · Awareness

EU MDR Awareness (Regulation (EU) 2017/745)

Understand the EU Medical Device Regulation, Regulation (EU) 2017/745: who it applies to, how devices are classified and certified, and what manufacturers and other economic operators must do.

11 modules · about 115 min of video · about 3 hours in total

Cybersecurity · Practitioner

Training on CMMC 2.0 and NIST SP 800-171

Learn how the CMMC program and NIST SP 800-171 apply to your defence contracts, from scoping controlled unclassified information to meeting each requirement and preparing for a CMMC assessment.

13 modules · about 3 hours of video · about 4.5 hours in total

Cybersecurity · Practitioner

NIST Cybersecurity Framework (CSF) 2.0 Training

Use the NIST Cybersecurity Framework 2.0 to understand, assess and improve your cybersecurity risk management, from the new Govern Function and organisational Profiles to Tiers and an action plan.

13 modules · about 3 hours of video · about 4 hours in total

Healthcare privacy · Practitioner

HIPAA Implementation Training

Put the HIPAA Privacy, Security and Breach Notification Rules in place as a covered entity or business associate, from the security risk analysis and safeguards to policies, agreements and breach response.

14 modules · about 3 hours of video · about 4.5 hours in total

Automotive quality · Practitioner

MSA: Measurement Systems Analysis Training

Check that your measurement systems can be trusted, from bias, linearity and stability studies to gauge repeatability and reproducibility, attribute agreement and acting on the results.

12 modules · about 2.5 hours of video · about 4 hours in total

Automotive quality · Practitioner

SPC: Statistical Process Control Training

Use statistical process control to understand and reduce variation, from choosing and running control charts to studying process capability, reacting to signals and improving your processes.

12 modules · about 2.5 hours of video · about 4 hours in total

Automotive quality · Practitioner

8D Problem Solving: Eight Disciplines Training

Solve customer complaints and internal problems with the eight disciplines, from forming the team and containing the problem to verified root causes, permanent corrective action and preventing recurrence.

12 modules · about 2.5 hours of video · about 4 hours in total

AI governance · Awareness

EU AI Act Awareness

Understand what the EU AI Act means for your organisation and your own role, from its risk-based categories and prohibited practices to AI literacy, transparency and the dates that apply.

10 modules · about 110 min of video · about 3 hours in total

AI governance · Practitioner

NIST AI Risk Management Framework (AI RMF) Training

Manage the risks of the AI you build, buy or use with the NIST AI Risk Management Framework, from governance and context mapping to measuring trustworthiness and managing risks across the life cycle.

13 modules · about 3 hours of video · about 4.5 hours in total

Cybersecurity · Awareness

NIS2 Awareness

Understand what the NIS2 Directive means for your organisation and your own role, from essential and important entities to risk-management measures, incident reporting and management accountability.

10 modules · about 110 min of video · about 3 hours in total

Digital operational resilience · Awareness

DORA Awareness

Understand what the Digital Operational Resilience Act means for your financial entity and your own role, from ICT risk management and incident reporting to resilience testing and ICT third-party risk.

10 modules · about 110 min of video · about 3 hours in total

Climate and greenhouse gases · Practitioner

ISO 14064 Greenhouse Gas Accounting Training

Quantify, report and prepare for verification of your organisation's greenhouse gas emissions and removals under ISO 14064-1, with the project-level and verification parts of the series explained.

13 modules · about 3 hours of video · about 4.5 hours in total

Sustainability reporting · Awareness

CSRD and ESRS Awareness

Understand the EU's Corporate Sustainability Reporting Directive and the ESRS after the 2026 Omnibus changes, from who must report to double materiality, the standards and assurance of the sustainability statement.

10 modules · about 110 min of video · about 3 hours in total

AI governance · Awareness

AI Literacy & Responsible Use of Generative AI

Learn to use generative AI tools well, safely and responsibly at work: write better prompts, check every output, protect confidential data, spot deepfake fraud and bias, and follow your organisation's AI policy.

6 modules · about 105 min of video · about 2.5 hours in total

Good practice (GxP) · Practitioner

API GMP Training (ICH Q7)

Apply ICH Q7 good manufacturing practice to active pharmaceutical ingredient manufacture, from the API starting material and the quality unit to production, laboratory controls, validation, change control and distribution.

14 modules · about 3 hours of video, plus practice exercises · about 6 hours in total

Good practice (GxP) · Practitioner

Biological Medicinal Products GMP Training

Apply good manufacturing practice to biological medicines, from cell banks, starting materials and cell culture to containment, cross-contamination control, viral safety, purification, filling, quality control and batch release.

12 modules · about 3 hours of video, plus practice exercises · about 5.5 hours in total

Information security · Awareness

Information Security and Data Privacy Awareness for BPO Employees

Learn the everyday security and privacy practices of a BPO floor, from identity checks, card data on calls and medical data to home working, AI tools and reporting incidents within minutes.

11 modules · about 105 min of video · about 3 hours in total

Information security · Practitioner

Information Security and Data Privacy for BPO Team Leads and Compliance Staff

Run the security and privacy controls of a BPO floor, from identity checks and access reviews to card and medical data, incidents, the evidence clients expect and SOC and ISO audits.

13 modules · about 3 hours of video, plus practice exercises · about 5.5 hours in total

Good practice (GxP) · Practitioner

Cleaning Validation Training

Validate cleaning of shared pharmaceutical equipment with limits based on health-based exposure limits, a justified worst case, recovered swab and rinse sampling, and verification over the life cycle.

13 modules · about 2.5 hours of video, plus practice exercises · about 5.5 hours in total

Good practice (GxP) · Practitioner

Sterile Manufacturing Training (EU GMP Annex 1)

Apply the 2022 EU GMP Annex 1 to sterile manufacturing, from the contamination control strategy and cleanroom grades to barrier technology, personnel, sterilisation, monitoring and aseptic process simulation.

14 modules · about 3.5 hours of video, plus practice exercises · about 6.5 hours in total

Good practice (GxP) · Practitioner

EU GMP Essentials Training

Apply the EU GMP Guide, EudraLex Volume 4 Part I, from the pharmaceutical quality system and personnel to documentation, production, quality control, outsourcing, complaints, recalls and Qualified Person certification.

14 modules · about 3 hours of video, plus practice exercises · about 6 hours in total

Pharmaceutical GMP · Awareness

EU GMP Inspection Readiness Training

Prepare your site and team for an EU GMP inspection by a competent authority: how inspections are planned and run, how deficiencies are classified, GMP certificates, self-inspection and credible responses.

10 modules · about 115 min of video · about 3 hours in total

Pharmaceutical GMP · Awareness

Complaints and Product Recalls Training (EU GMP)

Handle complaints, quality defects and product recalls the way EU GMP Chapter 8 expects: from receiving a complaint and investigating root cause to risk-based decisions, notifying authorities and recalling batches.

10 modules · about 110 min of video · about 3 hours in total

Good practice (GxP) · Practitioner

Pharmacovigilance Training (EU GVP)

Run pharmacovigilance as EU law and the EMA's Good Pharmacovigilance Practices require: the QPPV and master file, adverse reaction reports to EudraVigilance, signals, PSURs, risk management, audits and inspections.

13 modules · about 3 hours of video, plus practice exercises · about 5.5 hours in total

Good practice (GxP) · Awareness

Herbal Medicinal Products GMP Training (EU GMP Annex 7)

Apply EU GMP Annex 7 to herbal medicinal products, from good agricultural and collection practice and storage of herbal substances to specifications, adulteration checks, sampling, quality control and release.

10 modules · about 110 min of video · about 3 hours in total

Good practice (GxP) · Practitioner

Qualified Person Training (EU GMP Annex 16)

Understand batch certification by the EU Qualified Person under Annex 16, from the legal duties and qualifications to imported batches, shared responsibilities, reliance on audits, unexpected deviations and the release of each batch.

12 modules · about 3 hours of video, plus practice exercises · about 5.5 hours in total

Good practice (GxP) · Practitioner

Qualification and Validation Training (EU GMP Annex 15)

Apply EU GMP Annex 15 to facilities, equipment, utilities and processes: planning and the validation master plan, URS to PQ, process validation approaches, ongoing process verification and change control.

13 modules · about 3 hours of video, plus practice exercises · about 5.5 hours in total

Good practice (GxP) · Practitioner

Aseptic Processing Training (US FDA)

Make sterile drugs by aseptic processing to US FDA requirements, from 21 CFR Part 211 and FDA's 2004 guidance to ISO 5 design, people, media fills, sterilisation, monitoring and investigations.

13 modules · about 3 hours of video, plus practice exercises · about 6 hours in total

Pharmaceutical GMP · Awareness

Drug Complaints and Recalls Training (US FDA)

Handle drug product complaints and recalls the way US FDA expects: complaint files under 21 CFR 211.198, investigations, field alert reports, returned goods and recalls under 21 CFR Part 7.

10 modules · about 110 min of video · about 3 hours in total

Good practice (GxP) · Practitioner

Good Laboratory Practice Training (US FDA 21 CFR Part 58)

Run nonclinical laboratory studies to US FDA good laboratory practice, from 21 CFR Part 58 organisation, study director and QAU duties to facilities, test articles, protocols, records, reports and FDA inspections.

13 modules · about 3 hours of video, plus practice exercises · about 5.5 hours in total

Pharmaceutical GMP · Awareness

FDA Inspection Readiness Training

Prepare your drug manufacturing site and your people for a US FDA CGMP inspection: how FDA inspects, hosting the investigator, records requests, Form 483 observations, responses and warning letters.

10 modules · about 110 min of video · about 3 hours in total

Good practice (GxP) · Practitioner

Postmarketing Drug Safety Reporting Training (US FDA)

Report postmarketing adverse drug experiences to US FDA on time and in full: who must report, what counts as serious and unexpected, 15-day Alert reports, ICSRs, periodic reports and PADE inspections.

13 modules · about 3 hours of video, plus practice exercises · about 6 hours in total

Good practice (GxP) · Practitioner

ICH E6(R3) GCP Training with Investigational Products

Run clinical trials to ICH E6(R3) good clinical practice, from roles, ethics review and consent to quality by design, monitoring, data governance and the full life cycle of investigational products.

13 modules · about 3 hours of video, plus practice exercises · about 6 hours in total

Good practice (GxP) · Awareness

Good Documentation Practice (GDocP) Training

Make GMP records that can be trusted: ALCOA+ in plain words, how to make, correct and sign entries, control forms, complete batch records and logbooks, and review what others wrote.

10 modules · about 105 min of video · about 3 hours in total

Good practice (GxP) · Awareness

GMP Change Control Training

Manage GMP changes from proposal to closure: raise the request, assess impact with quality risk management, check regulatory filings, approve, implement, validate where needed and confirm that the change worked.

10 modules · about 110 min of video · about 3 hours in total

Good practice (GxP) · Awareness

GMP Deviation Management Training

Handle GMP deviations from the moment they happen: report and contain, classify by risk, investigate to a real root cause, set effective CAPA, decide batch disposition and learn from trends.

10 modules · about 105 min of video · about 3 hours in total

Good practice (GxP) · Awareness

Good Warehouse Practice Training

Run a pharmaceutical warehouse to GMP: receive and check goods, control quarantine and release status, store at the right conditions, rotate stock, keep pests out, dispatch correctly and handle returns.

10 modules · about 110 min of video · about 3 hours in total

Good practice (GxP) · Awareness

GMP for Operators: the Golden Rules

Learn the ten golden rules of good manufacturing practice that operators apply every shift, from following instructions and recording as you go to line clearance, hygiene, contamination control and data integrity.

11 modules · about 105 min of video · about 3 hours in total

Good practice (GxP) · Awareness

QC Sampling and Retention Samples Training

Sample starting materials, packaging, in-process material and finished products so that results represent the batch, and keep reference and retention samples that are complete, correctly stored and ready when needed.

10 modules · about 110 min of video · about 3 hours in total

Good practice (GxP) · Awareness

Annual GMP Refresher Training

Refresh your GMP knowledge each year: what changed in the rules and guidance, what inspectors found recently, and the essentials from hygiene and documentation to deviations, complaints and recalls.

11 modules · about 105 min of video · about 3 hours in total

Good practice (GxP) · Awareness

GMP Supplier Qualification Training

Qualify the suppliers of active substances, excipients and packaging for medicines: rate the risk, assess and audit, agree quality terms, decide when certificates can be trusted, and monitor performance over time.

10 modules · about 110 min of video · about 3 hours in total

Education quality · Awareness

ISO 21001:2025 Awareness Training (Educational Organizations Management System)

Understand ISO 21001:2025, the management system standard for educational organisations: what it asks of schools, universities and training providers, what changed in the 2025 edition, and your own role.

11 modules · about 120 min of video · about 3 hours in total

Oil and gas quality · Awareness

ISO 29001:2020 Awareness Training (Oil and Gas Sector-Specific Quality Management)

Understand ISO 29001:2020, the quality management standard for suppliers to the petroleum, petrochemical and natural gas industries: its sector supplements to ISO 9001, Annex C conformity assessment, and your own role.

11 modules · about 2 hours of video · about 3 hours in total

Healthcare quality · Awareness

ISO 7101:2023 Awareness Training (Healthcare Quality Management)

Understand ISO 7101:2023, the management system standard for quality in healthcare organisations: people-centred care, patient safety, risk, clinical records and facilities, and your own role in safe, quality care.

11 modules · about 2 hours of video · about 3 hours in total

Medical device quality · Practitioner

MDSAP: Medical Device Single Audit Program Training

Prepare your medical device quality system for a Medical Device Single Audit Program audit: the audit approach, its seven processes, the five regulators' added requirements, nonconformity grading and the audit cycle.

13 modules · about 3 hours of video, plus practice exercises · about 5.5 hours in total

Good practice (GxP) · Awareness

Non-sterile GMP Training (Liquids, Creams and Ointments)

Learn the good manufacturing practice that protects oral liquids, creams and ointments from contamination, from equipment design and water to high-risk excipients, mixing, filling, microbial control and hold times.

10 modules · about 110 min of video · about 3 hours in total

Good practice (GxP) · Practitioner

Good Laboratory Practice Training (OECD GLP Principles)

Run non-clinical safety studies to the OECD Principles of Good Laboratory Practice, from test facility management, study director and quality assurance to test items, study plans, reports, archives and GLP monitoring.

13 modules · about 3 hours of video, plus practice exercises · about 5.5 hours in total

Medical device quality · Practitioner

Software as a Medical Device and IEC 62304 Training

Develop and maintain medical device software to IEC 62304: when software is a medical device, risk categories and software safety classes, the life cycle processes, and what FDA and the EU expect.

13 modules · about 3 hours of video, plus practice exercises · about 5.5 hours in total

Good practice (GxP) · Practitioner

Process Validation and Equipment Qualification (US FDA)

Validate drug manufacturing processes the way US FDA expects: process design, equipment and utility qualification, process performance qualification and continued process verification under 21 CFR Part 211.

12 modules · about 3 hours of video, plus practice exercises · about 5.5 hours in total

Cybersecurity · Awareness

Saudi NCA Essential Cybersecurity Controls (ECC) Awareness Training

Understand what Saudi Arabia's Essential Cybersecurity Controls (ECC-2:2024) mean for your organisation and your own role, from governance and everyday defences to incidents, resilience, suppliers and cloud services.

11 modules · about 115 min of video · about 3 hours in total

Cybersecurity · Practitioner

Saudi NCA ECC Implementation Training

Learn to implement every domain of Saudi Arabia's Essential Cybersecurity Controls (ECC-2:2024), from governance and defence to resilience, third parties and cloud, and prepare the evidence the NCA expects to see.

31 modules · about 6 hours of video · about 8.5 hours in total

Privacy and data protection · Awareness

Saudi PDPL Awareness Training

Understand the Saudi Personal Data Protection Law and its regulations, from personal and sensitive data, consent and individual rights to breach notification, transfers outside the Kingdom and your own role.

10 modules · about 105 min of video · about 3 hours in total

Privacy and data protection · Awareness

UAE PDPL Awareness Training

Understand the UAE Personal Data Protection Law, Federal Decree-Law No. 45 of 2021, from its scope and processing rules to consent, individual rights, security, breaches, transfers and your own role.

11 modules · about 110 min of video · about 3 hours in total

Healthcare information security · Awareness

ADHICS Awareness Training

Understand the Abu Dhabi Healthcare Information and Cyber Security Standard, ADHICS Version 2, from governance and control categories to patient data privacy, incident reporting and the security habits of every healthcare worker.

10 modules · about 115 min of video · about 3 hours in total

Information security · Awareness

Security Awareness Annual Refresher 2026

Refresh your security awareness in under an hour: this year's threats, from QR-code phishing and AI voice and deepfake fraud to payment scams and MFA fatigue, and the habits that stop them.

5 modules · about 45 min of video · about 1 hour 45 minutes in total

Privacy and data protection · Practitioner

Philippines Data Privacy Act and DPO Training

Run data privacy compliance in a Philippine organisation as its data protection officer or compliance officer for privacy, using the Data Privacy Act of 2012, its IRR and the NPC's current circulars and advisories.

12 modules · about 2.5 hours of video · about 4.5 hours in total

Privacy and data protection · Awareness

India DPDP Act Awareness Training

Understand India's Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025: who they apply to, what data fiduciaries must do, the rights of data principals, and your own part in everyday work.

9 modules · about 105 min of video · about 3 hours in total

Privacy and data protection · Practitioner

India DPDP Act Implementation Training

Build and run a DPDP compliance programme for India's Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025, step by step, from data mapping and notices to breach intimation, rights and audits.

26 modules · about 5 hours of video · about 7 hours in total

Auditing · Practitioner

ISO 22301:2019 Internal Auditor Training

Plan and carry out internal audits of a business continuity management system against ISO 22301:2019, clause by clause, following ISO 19011:2026, from the business impact analysis to plans and exercises.

26 modules · about 6 hours of video · about 8.5 hours in total

Auditing · Practitioner

ISO/IEC 27701:2025 Internal Auditor Training

Plan and carry out internal audits of a privacy information management system against ISO/IEC 27701:2025, clause by clause and control by control, following ISO 19011:2026, for PII controllers and processors.

25 modules · about 6 hours of video · about 8.5 hours in total

Auditing · Practitioner

ISO 50001:2018 Internal Auditor Training

Plan and carry out internal audits of an energy management system against ISO 50001:2018, clause by clause, following ISO 19011:2026, from the energy review and SEUs to EnPIs, baselines and improvement.

26 modules · about 6 hours of video · about 8.5 hours in total

IT service management · Practitioner

ISO/IEC 20000-1:2018 Internal Auditor Training

Plan and carry out internal audits of an IT service management system against ISO/IEC 20000-1:2018, clause by clause, following ISO 19011:2026 guidance, from audit programme and checklists to nonconformities and follow-up.

25 modules · about 6 hours of video · about 8.5 hours in total

Anti-bribery · Practitioner

ISO 37001:2025 Internal Auditor Training

Plan and carry out internal audits of an anti-bribery management system against ISO 37001:2025, clause by clause, following ISO 19011:2026 guidance, from bribery risk and due diligence to nonconformities and follow-up.

25 modules · about 6 hours of video · about 8 hours in total

Training video · About 8 minutes

Internal Audit Best Practices Training

An 8-minute training for teams who run their own internal audits under ISO 9001, ISO 14001, ISO 45001, ISO/IEC 27001 and other ISO management system standards.